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Common queries answered

Frequently asked Questions

We offer our customer Return and Exchange Within 60 days. Before return/ exchange, please take a picture of your product and email it to us, informing us the reason. After we receive your returned product, your refund/exchanged product would be arranged ASAP.

If you received the wrong item, please contact us immediately. We would arrange the exchange meant ASAP. Sincerely sorry to you.

If the product arrived damaged, please take a picture of the fuel and contact us immediately. We would arrange your refund or exchange meant.

After the order generated, you would receive an email sent by our system, containing the shipping agency name and a tracking number, by which you could track down your package.
Or you can Sign up/ Log in and check it in Dashboard.

We only ship to the US. We have one warehouse in California and one in New York State.

Contact us ASAP. We will modify the shipping address if we don’t ship or we have to call it back.

Fill out the form on the right and submit it.

Fill out the form on the right and submit it.

Still need help?

Get in touch with us

Name: Tobbi
Telephone: +1 888-367-9680
Email: service@tobbi.com
Address: 2455 E FRANCIS ST, ONTARIO,CA, 91761

Open Time: 9:00 a.m. – 4:00 p.m. PST, from Monday to Friday

Free Shipping USA

Free shipping is available in the USA

Easy 60 days return

60 days return if quality problems

Long Warranty Period

1-year warranty period guarantee

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