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Terms and conditions

These Terms govern your access to, usage of all content, Product and Services available at https://us.tobbi.com website (the “Service”) operated by W.L DEPOT, INC (“us”, “we”, or “our”).

Your access to our services are subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us.

Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to any part of the terms of the Agreement, then you may not access or use our Services.

1.Billing Terms & Conditions

Payment

All payments are due when the order is completed. If a payment is not made or if the payment method is refused, an order for the goods will not be issued, and no items will be delivered. Due to non-payment, the buyer will lose possession of any products. We recognize PayPal as a payment method.  We also accept Visa, MasterCard, Discover, or American Express cards that have a registered billing address to make PayPal payments. And all goods price has included TAX.

Shipping Policies

We promise to offer Free Shipping for all orders in the US. However, there is no current shipping service available to Hawaii, Alaska, Puerto Rico, nor Guam currently. Offer for Free Shipping in the US does not apply to any orders shipped outside of the USA. If an item is damaged during shipping, seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer.

More detailed information on our shipping policies is available here: https://us.tobbi.com/shipping.

Refund/Return Policy

Customers can enjoy easy 60 days return at Tobbi.

Items are entitled to be refunded or retuned if the buyer submit the request within 14 natural days from the date of receipt of the package. To submit by email: service@tobbi.com. But not all product is returnable. All NON-seller-caused return-for-refunds are subject to a 10% re-stocking fee and the buyer will be responsible for the return shipping fee. 

Meanwhile, the refund will be issued within 5 business days from the date of the receipt of the returning package.

Please see our return & refund policy for more detailed information: https://us.tobbi.com/return-and-refunds/.

Cancellation

It is possible to cancel an order before payment has been processed. The buyer is responsible for the payment until it has been processed.

Complaints

Any questions about the products or us should be directed to our customer service email: service@tobbi.com. There is no assurance that the issue will be resolved. But each case will be examined separately, and the seller will be contacted.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates taht you agree with these billing terms and conditions.

2.Intellectual Property

The Agreement does not transfer from Us to you any of Ours or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with W.L DEPOT, INC and its licensors.

Third Party Services

In using the Services, you may use third-party services, products, software, embeds, or applications developed by a third party (“Third Party Services”).

If you use any Third Party Services, you understand that:

  • Any use of a Third Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third Party websites or Services.
  • You acknowledge and agree that We shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods or services available on or through any such web sites or services.

3.Accounts

Where use of any part of our Services requires an account, you agree to provide us with complete and accurate information when you register for an account.

You will be solely responsible and liable for any activity that occurs under your account. You are responsible for keeping your account information up-to-date and for keeping your password secure.

You are responsible for maintaining the security of your account that you use to access the Service. You shall not share or misuse your access credentials. You must notify us immediately of any unauthorized uses of your account or upon becoming aware of any other breach of security.

4.Termination

We may terminate or suspend your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately.

If you wish to terminate the Agreement or your W.L DEPOT, INC account, you may simply discontinue using our Services.

All provisions of the Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

5.Disclaimer

Our Services are provided “AS IS.” and “AS AVAILABLE” basis. W.L DEPOT, INC and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither W.L DEPOT, INC, nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.

Jurisdiction and Applicable Law

Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of United States.

The proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and federal courts located in United States.

6.Changes

W.L DEPOT, INC reserves the right, at our sole discretion, to modify or replace these Terms at any time.

If we make changes that are material, we will let you know by posting on our website, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect.

If you disagree with our changes, then you should stop using our Services within the designated notice period, or once the changes become effective.

Your continued use of our Services will be subject to the new terms.

Free Shipping USA

Free shipping is available in the USA

Easy 60 days return

60 days return if quality problems

Long Warranty Period

1-year warranty period guarantee

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